Welcome to Glider Wetsuit Store (“we”, “our”, or “us”). We’re committed to protecting your privacy while providing premium diving gear and wetsuits for adults and children worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.allageswetsuits.com.
1. Information We Collect
We collect information to provide better services to all our diving enthusiasts:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
- Transaction Data: Details about products you purchase, payment method, and order history.
- Technical Data: IP address, browser type, device information, and browsing behavior through cookies.
- Communication Data: Records of your inquiries and our responses when you contact customer support.
2. How We Use Your Information
Your information helps us deliver the best possible service to our global community of divers:
- Process and fulfill your orders for wetsuits, diving sets, and accessories
- Provide secure payment processing with military-grade encryption
- Respond to customer service inquiries about products or payments
- Improve our website and product offerings based on user behavior
- Send important account/order updates (not marketing communications unless you opt-in)
- Prevent fraud and enhance security for all transactions
3. Data Sharing and Disclosure
We value your trust and only share data when necessary:
- Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations.
- Legal Compliance: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger or sale of company assets.
We never sell your personal information to third parties.
4. International Data Transfers
As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.
5. Data Security
Your security is our priority:
- PCI-DSS compliant payment processing
- SSL encryption across our entire website
- We never store full card details on our servers
- Regular security audits and real-time fraud monitoring
6. Your Rights
You have rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request erasure of your personal data
- Objection: Opt-out of certain data processing
- Portability: Request transfer of your data to another service
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences (like currency selection)
- Analyze website traffic to improve user experience
- Enable shopping cart functionality
- Prevent fraudulent activity
You can control cookies through your browser settings, but this may affect website functionality.
8. Children’s Privacy
While we sell children’s wetsuits and diving sets, our website is not directed at children under 16. We don’t knowingly collect personal information from children without parental consent.
9. Policy Updates
We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made.
10. Contact Us
For privacy-related questions or concerns:
Email: [email protected]
Postal Address: 46 George St, Manchester, GB M5W 8BN
Our Manchester-based team is available Monday-Friday, 9:00 AM to 5:00 PM GMT.
